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real client questions

FAQ

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Are you available for travel?

Yes, in fact the majority of our weddings and portrait sessions require us to travel. We love destination weddings and intimate elopements as well as the growth and challenge involved with working in new and beautiful locations. We are available for travel within province, Country, and Worldwide.

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What are your booking procedures?

Once you contact us, we will arrange a complementary consultation with you to discuss the style, location, and pricing details for your photography services. When you are ready to reserve your date, a retainer as well as a signed contract are required to secure your date. We accept bookings and payments online through a secure invoice via Paypal, Credit Card, Interac Email transfer, or in person.

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Do you offer custom wedding packages?

Absolutely. Our wedding collections include structured package options varying from basic coverage to an all-inclusive option. In addition, I offer a variety of à la carte options that allow you to customize any package. I always welcome custom requests and would be pleased to create a collection tailored to your specific needs. 

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Do you offer albums?

Yes, we offer beautiful fine art albums and believe in turning your images into heirlooms. To view a list of our products, simply contact us to receive more detailed information, or your may schedule a meeting to see samples in person.

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What is your approach on the wedding day?

Our main goal is to make you feel comfortable and to capture your authentic selves in the season of life you are currently in. We offer guidance and direction with everything from wardrobe styling to posing. Having learned from some of the industry's top photographers and stylists worldwide, I put those teachings to practice with every new client and project I take on.

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How soon can we expect to see our images?

Completion times vary depending on the style and type of session. You may expect to see a preview of your image within 1-2 weeks from your portrait session dates, and within 4 weeks from your wedding date. Portrait session completion times may the 4-6 weeks,. Please inquire for current wedding completion times.

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How far in advance do we need to book?

Summer weddings should ideally be booked 6-12 months or more in advance to secure your date, however, please inquire to see if a date is still available. We offer flexibility in our calendar for portrait sessions and weddings so please inquire at any time to see if we are available on a specific date or to schedule a portrait session.

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May we make our own prints with the digital images that are included in our wedding package?

Yes, but please let us guide you where to go to have your prints made. You may also purchase prints directly through your Lisa Catherine Portrait gallery to ensure your images are being printed by professional standards, and for ease and convenience in ordering. I use the best Canadian labs for all of my print products and albums. 

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What are shared printing rights?

Lisa Catherine Photography and the client reserve shared printing rights to the images, meaning we may both make prints out of the digital images. Lisa Catherine Photography retains copyrights to all photos. Your printing rights do not include permission to modify, sell, or enter the images in any contests or competitions. When posting online, please be sure to credit Lisa Catherine Photography.

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What should we do if it rains on our wedding day?

We always hope for the best but plan for the worst. There is always a backup plan discussed at our final pre-event consultation, which includes backup photography locations in the event of increment weather.

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What if our reception runs late, is there an option to add on additional hours?

Yes, additional hours may be added on for our current rate per each additional hour.

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What are the formal portraits and how much time is needed for those?

Included in the formal pictures are your family portraits, bridal party, and bride and groom portraits. We recommend approximately 2 hours for your formals to allow time for travel and to get the most diversity our of your portraits, however, we can work within any time constraints. 

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When do we schedule our pre-event consultation?

The pre-event consultation may take place any time up until the week before the wedding date. At this meeting we finalize all of the details regarding the timeline, photography locations, and the remaining balance is due at this time as well.

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What is a second shooter?

We are a husband and wife team with Lisa acting as the lead photographer. Lisa's husband, Marc, acts as the second shooter providing an additional candid perspective towards your wedding photography.

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